Optum Care Lone Worker Solution

‘’We continue to work directly with Locate on further customizing their offering for our clinicians and the Locate Global team continues to deliver a vastly superior product’’

Program Director

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The scenario

Optum Care, one of the largest healthcare providers in the US wanted to ensure their field clinicians were safe at work, particularly those conducting home visits and meeting with patients nationwide. A technology solution was needed to create a safer working environment and give nurses the ability to notify and report incidents immediately and securely.

Organisation: Optum Care

Location: USA Nationwide

Number of Users: 6500+

Outcome: Increased lone worker safety

Key achievements:
• Provides visibility of incidents
• High levels of adoption
• Promotes safety & wellbeing
• Integrated into the existing programmes

Challenges faced by Optum Care

Workplace Violence and Abuse

Slips, Trips and Falls

Travel Related Injuries

Medical Emergencies

How Locate Global helps

Thanks to the adoption of Locate Global, 6500+ Optum clinicians have been provided with a bespoke mobile phone application (OSV+), that directly links to a dedicated response and monitoring team (RMT) in real-time.

The app provides nurses with an easy way to raise emergencies through a simple push of a wearable button or via an app, which simultaneously sends the users location and key information to the monitored dashboard and designated emergency contacts. In turn the 24/7 Response Team can respond to incidents in real-time, inform relevant stakeholders and dispatch emergencies services if required.

This solution allows senior management to provide an effective response to all emergencies, allowing them to resolve issues quickly and help reduce the impact of the incident.

Benefits of the Locate Global platform

Simplify safety & increase resilience
Locate team members and track journeys to manage risk, quickly communicate critical information, and empower employees to report incidents immediately.

Real-time visibility
Manage all incidents and users easily from our central cloud-based dashboard.
Pinpoint accuracy and concise information helps you make critical decisions fast, no matter when or where the event occurs.

Act on critical events instantly
Look after your people with a smart response to any incident, anytime, anywhere. Helps to meet duty of care and maintain business continuity with tools to initiate the right response and communicate to the right people.

With enterprise-level solutions and security, our turnkey system can easily integrate into your healthcare organisations existing infrastructure.