Why invest in an Incident Management System?

Why invest in an Incident Management System?

Emergency incidents can be measured with real-time information and met with a rapid, accurate and precise response when coupled with the latest in incident management technology.

The benefits of incident management systems are:
A) Preparedness
B) Communication
C) Safety

The key advantage of technology to aid your crisis management is that employees are given the tools they need to deal with various scenarios on-hand. Interactive maps provide incident location’s, hospitals, and high-risk zones through geotargeting.

Employees can report incidents and keep the employers, and stakeholders aware of their actions in real-time. Stakeholders, in turn, can see response actions and resolved incidents, providing them visibility into their operations.

By assessing historical data, and past incidents, organisations can utilise the available data, identifying pain-points, creating heatmaps and ultimately implementing changes to improve response and streamline operations.

Communication is key within businesses, and incident management systems provide employees with an effective communication channel at all times. This ensures that incident reporting takes place in real-time, with all members of the organisation able to track incidents as they occur.

Communication can be customised to individuals or groups, and be sent on-mass, across multiple channels, like SMS messages, emails or push notifications. Correspondence is automatically recorded and provides a timeline for escalation, aiding situational awareness, and keeping personnel informed.

Automated escalation and notifications can aid emergency situations, such as fires or spills as soon as they occur. During an incident, messages can be sent automatically across multiple channels, improving communication and coordinating response. Employees can directly contact co-ordinators with updates through 2-way communication and advise on situations in real-time.

These key features assist in minimising and managing the risks that employees are exposed too. They ensure that critical data is delivered instantaneously and can help shorten response times. Automation and access are on hand, providing organisational accessibility and visibility.

For more information on how Locate Global can aid your business or to book a demo, visit www.locate.global/live-demo.