Key best practices for emergency managers

Recognising that hazards, including severe weather events, are unpredictable and cannot be entirely prevented, emergency managers should focus on promoting resilience. A resilient community can recover from disasters quickly and efficiently.

1. Conduct a Thorough Hazard Identification and Risk Assessment (THIRA)
A THIRA is essential for disaster planning. It identifies potential hazards, such as extreme weather events and man-made dangers, and lays the foundation for effective emergency management plans. By understanding and documenting what is needed to mitigate disasters, you can create a plan that ensures quicker recovery when incidents occur.

2. Identify and Work with Partners
Identify and collaborate with partners in your community who may be involved in or affected by disasters. These partners can include faith-based organisations, businesses, schools, and local government agencies. Building strong relationships with these partners ensures better coordination and support during emergencies.

3. Plan for Those with Accessibility or Functional Needs
Ensure your emergency plans consider individuals with accessibility or functional needs, such as seniors, people with disabilities, or those with limited English proficiency. Identify these individuals in advance and plan how to notify and assist them during emergencies, using accessible communication methods.

4. Create a Community-Focused Communication Plan
Effective communication is vital in emergency management. Develop a plan that fits your community’s needs, identifying sources of information and channels for dissemination. Partner with organisations to help distribute critical information and ensure you have tools that are accessible to everyone, such as mass notification systems.

5. Utilise Multiple Communication Channels
Communicate through various channels to reach the widest audience. Use email, social media, mobile phones, and landlines to ensure everyone receives important information. During events like the COVID-19 pandemic, virtual meetings and webinars proved effective in keeping the public informed.

6. Amplify Communications
Enhance your communication efforts by amplifying information from other entities, such as the media and non-governmental organisations. Use social media to reach more people and encourage sign-ups for alerts. Make critical information available in both digital and print formats to ensure accessibility.

7. Understand Available Funding and Damage Responsibility
Know what funding is available for disaster response and recovery, and understand who is responsible for covering damages. Secure funding for mitigation projects, such as reinforcing buildings against hurricanes, to save lives and reduce costs. Communicate with the public about the process of obtaining financial assistance for damages.

By implementing these best practices, emergency managers can build resilience across their organisations and communities. While it is impossible to prevent all impacts from hazards, focusing on preparedness and resilience can protect people and assets, reducing the financial impact of disasters. For more information on how you can prepare, or to speak to one of our risk management experts, contact us at info@locate.global.